FAQ

Frequently Asked Questions

Quick answers about our apps, privacy, and how sticker packs work. Can't find what you need? Visit our Support page or contact us directly.

Are SG Apps Tech's sticker apps free?

Yes. Every app we publish is free to download and use. They're supported by non-intrusive advertising rather than subscriptions or in-app purchases.

Do the apps work without an internet connection?

Once installed, the sticker packs work fully offline — you don't need a connection to browse or send stickers in WhatsApp. An internet connection is only used to display ads and to download the app itself.

Do you collect my personal data?

Our sticker apps don't require an account and don't read your messages or contacts. Some anonymous device information is collected by third-party advertising and analytics SDKs. Full details are in our Privacy Policy.

Do the sticker packs work with WhatsApp Business?

Yes. All of our packs use Android's official sticker-tray integration, which works identically with both regular WhatsApp and WhatsApp Business.

The stickers didn't appear in WhatsApp after I installed the app.

Make sure WhatsApp is updated to the latest version, then reopen the sticker app and tap "Add to WhatsApp" again. If it still doesn't work, see our Support page or contact us and we'll help you sort it out.

Can I request a new sticker pack or character?

Absolutely — sticker requests are one of the main ways we decide what to build next. Send your idea through the Contact page and select "Sticker Pack Request" as the topic.

Will there be more animated sticker packs?

Yes — Animated Baby Stickers for WA is our first fully animated pack, and we're actively expanding the animated line. Check the Blog for announcements.

How do I uninstall an app or remove a sticker pack?

You can uninstall the app like any other Android app from Settings → Apps. To remove just the stickers from WhatsApp without uninstalling, open WhatsApp's sticker tray, long-press the pack, and choose remove.

How do I report a bug?

Please describe what happened and your device/WhatsApp version on our Contact page with "Support / Bug Report" selected — we typically respond within 24–48 hours.